Payment

At the time that a reservation is made, we will preauthorize your credit card and hold the amount of total booking value while waiting for confirmation of your room. The credit card is not charged. If the hotel can not confirm the room, the holding amount will be released your money automatically. 

Your credit card will be charged for the full cost of your reservation when we confirm availability of your room. The Hotel Voucher for your stay will also be available at this time.

Cancellation

•  If you cancel booking more than 7 days before check in date:
    We will charge you a 10% cancellation fee for every booking.

•  If you cancel booking less than 7 days before check in date:
    We will charge you a 100% cancellation fee for every booking.

    To cancel a booking please contact our cancellation form.

Amendment

•  If you amend booking more than 7 days before check in date:
    We will charge you a 5% amendment fee for every booking and check according to hotel        availability.

•  If you amend booking less than 7 days before check in date:
    We will charge you a 1 night amendment fee per room for every booking and check according     to hotel availability.

    To amend a booking please contact our amendment form.

No Show

•  If you fail to check in at the hotel and cancellation has not been received from our website     and confirmed by email, the hotel will impose a "no show" charge. No refund will be made.

Early Check-out

•  If you early check-out, we will charge you a 100% of the remaining stay.


Remark :

•  Our cancellation and amendment have been received from our website and confirmed by     email.